Privacy Policy
Privacy policy applied to Ritafy website https://ritafy.com and all of the applications published by Ritafy.
Last updated on Nov 2nd, 2024.
At Ritafy (“we”, “us”, and/or “our”), we understand customers’ deep concerns regarding personal information and privacy. We are dedicated to protecting your information and informing you about how we use it. This privacy policy (the “Privacy Policy” or the “Policy”) is intended to provide information to you about how we collect, protect, share and use your information when you access our website and/or use any of our products.
(This Privacy Policy covers Ritafy’s privacy practices only. This Policy does not apply to the practices of third-party websites, services, or applications, including third parties with which we partner. These third-party services are governed by each such third party’s privacy policy. Ritafy is not responsible for the privacy policies and practices of technology platforms other than that of Ritafy, and Ritafy is not responsible for the failure of unaffiliated third parties to honor their privacy obligations.)
INFORMATION WE COLLECT
– For visitors to the Ritafy website:
Ritafy may use cookies, tracking pixels, and other techniques when you visit our website https://ritafy.com, to help customize the site with the aim of improving users’ experiences. You have the right to either Accept or Decline cookies usage if you are prompted to visit our site. You are also free to change cookies permissions anytime you wish on your browser settings.
Additionally, log files, web beacons, and tags are also collected for the same purposes.
– For users of Ritafy applications:
Once you install our applications, and accept all permissions, we will collect the following information from your Store:
+ Store information: Store ID, Store plan, Store Domain
+ Order information (only for analytics feature): Order ID, Total price of order, Store owner, Name, Email address, Country, ZIP code, City, Phone number
+ App utilization: Date of installation, upgrade, uninstallation, Payment history, All operations inside the App, Device used, Browser information (type, version, language), Operating system, Contact via Live Chat window.
Additionally, we collect the following information from your store visitors to pages created by the App: Page visits, Clicks on tracking objects on the page, Purchases happening on the page
DISCLOSURE OF PERSONAL INFORMATION
Except as provided herein, Ritafy will not sell, rent, or otherwise disclose Personal Information about you to third parties.
– Third-party providers. We may share your Personal Information with unaffiliated third parties that provide certain services to us, including, but not limited to email management and web support. These third parties may have access to Personal Information or non-personal Information in order to perform their functions on our behalf. However, these third parties are only permitted to use your Personal Information for the purpose for which it has been provided or to administer, service, or process transactions that you have authorized, and may not disclose it to any other third party except at our express direction and in accordance with this Policy.
– Business transfers. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the applications, Personal Information, information about how the apps are accessed and used, and any other information that we have collected about the users of the apps may be disclosed to such entities as one of the transferred assets.
– Legal disclosures. Ritafy may transfer and disclose information, including your Personal Information, information about how the apps are accessed and used, and information from our service providers, to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our End User License Agreement or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety or security of third parties, users of the apps or the public.
With your permission. At your direction or request, we may share your Personal Information with specified third parties.
USE OF DATA FOR AI/ML MODELS
Ritafy does not use Google Workspace API user data to develop, improve, or train generalized/non-personalized AI and/or ML models. Any data collected from Google Workspace API is used solely for the specific and personalized purposes described in this policy.
We commit that any user data collected will not be transferred to or used by third-party AI tools for the purpose of developing generalized/non-personalized AI/ML models.
CHILDREN UNDER 13
Our website, https://ritafy.com, and all applications are not directed to children under 13 years of age, and we do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will make reasonable efforts to delete such information from our files.
GDPR POLICY
If you are within Europe, you have all the rights to ask us how your personal data is collected and stored and how it’s being used and request that personal data be deleted. You also have the right to request us to clearly explain how your data is stored and used, and get your consent before collecting it.
We may however require that you provide us with acceptable verification of your identity before proceeding further.
CHANGES TO THIS POLICY
Ritafy may revise this Policy from time to time without prior notice to you, and any changes will be effective immediately upon posting the revised Privacy Policy on our website. It is highly recommended that you should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Policy.
QUESTIONS ABOUT THIS PRIVACY POLICY
If you have any questions or concerns about our privacy policy, please feel free to reach us at: [email protected]